Overview
All Sales are final! There is NO EXCHANGE OR REFUNDS on firearms or merchandise for any reason. If we make a mistake we will make it right. If you ordered something by accident we may be able to stop the order before shipping. Once shipped the item is yours.
Any disputed credit or debit order will be treated as stolen Modeltown Firearms property, either the property or the funds, unless the customer information is legitimately stolen, i.e., a police report. If a firearm is involved please be aware that we will contact the BATFE to return the firearm.
Need help?
Contact us at {modeltownfirearms@gmail.com} for questions related to refunds and returns.